Terms of service
Terms of Service
OVERVIEW
Welcome to Zyra Maison! The terms "we", "us" and "our" refer to Zyra Maison (operated by Nazrin & Co.). Zyra Maison provides this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
01. Access and Account
✦ Age Requirement — By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
✦ Account Security — You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You represent that all information provided to us is current, complete, and accurate.
02. Our Products & Representation
✦ Visual Accuracy — We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device's display of any color will be accurate.
✦ Product Variations — As established in our Refund Policy, the actual product may slightly differ from digital images due to studio lighting and professional photography lenses.
✦ Modifications — We reserve the right to limit the sales of our products to any person or geographic region and to discontinue any product at any time.
03. Orders & Validation
✦ Offer to Purchase — Your order is an offer to purchase which is only accepted by us once you receive a shipping confirmation.
✦ Personal Use Only — You agree that your purchases are for personal, household use only and not for commercial resale.
✦ Refund Policy — All purchases are subject to our specific Shipping, Return & Refund Policy, which includes the mandatory unboxing video requirement for damage claims.
04. Prices and Billing
✦ Pricing Updates — Prices for our products are subject to change without notice.
✦ Accuracy of Billing — You agree to provide current, complete, and accurate purchase and account information for all transactions.
✦ Taxes & Fees — Unless otherwise stated, posted prices include applicable GST but may exclude specific shipping and handling charges for orders under Rs. 999/-.
05. Shipping and Delivery
✦ Timeline — As detailed in our Shipping Policy, delivery typically takes 3 to 5 business days, though logistical factors may extend this to 7 to 15 business days.
✦ Transfer of Risk — Once we transfer products to the carrier, the title and risk of loss pass to you. We are not liable for delays caused by shipping carriers or regional transit issues.
06. Intellectual Property
✦ Ownership — All content on this site, including text, graphics, logos, and jewelry designs, is the exclusive property of Nazrin & Co. (Zyra Maison).
✦ Restricted Use — You may use the Services for personal, non-commercial use only. Unauthorized reproduction or distribution of any material on this site is strictly prohibited.
07. Third-Party Links & Tools
✦ As-Is Basis — We may provide access to third-party tools (like payment processors or tracking widgets) which we neither monitor nor control. These are provided "as is" without warranties of any kind.
✦ External Sites — Hyperlinks to third-party websites are accessed at your own risk. We are not liable for any harm or damages related to the purchase or use of goods or services from third-party sites.
08. Relationship with Shopify
✦ Platform Provider — Zyra Maison is powered by Shopify Inc. They provide the online e-commerce platform that allows us to sell our products to you. By using the Services, you acknowledge that Shopify is not a party to your transactions and has no liability regarding the products purchased.
09. Feedback & User Comments
✦ License to Use — If you send us creative ideas, suggestions, or reviews (collectively, "Feedback"), you grant us a perpetual, worldwide license to edit, copy, publish, and distribute that Feedback in any medium.
✦ Prohibited Content — You agree that your comments will not violate any right of any third-party or contain any unlawful, abusive, or obscene material.
10. Errors, Inaccuracies, and Omissions
✦ Right to Correct — We reserve the right to correct any typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, and availability, even after an order has been submitted.
11. Prohibited Uses
✦ Lawful Conduct — You are prohibited from using the site for any unlawful purpose, to infringe upon intellectual property rights, to harass or defame others, or to interfere with the security features of the Service.
✦ Automated Access — You may not use robots, spiders, or AI tools to scrape data or interfere with the functionality of the site.
12. Disclaimer of Warranties; Limitation of Liability
✦ Service Availability — We do not guarantee that your use of our service will be uninterrupted, timely, or error-free.
✦ Liability Cap — To the fullest extent permitted by law, Zyra Maison (Nazrin & Co.) shall not be liable for any injury, loss, or consequential damages of any kind arising from your use of the service or any products procured through the service.
13. Indemnification
✦ User Responsibility — You agree to indemnify and hold harmless Zyra Maison, Nazrin & Co., and our partners from any claim or demand made by any third-party due to your breach of these Terms or your violation of any law.
14. Governing Law
✦ Jurisdiction — These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
✦ Venue — Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Ernakulam, Kerala.
15. Contact Information
Questions about the Terms of Service should be sent to:
Nazrin & Co. (Zyra Maison)
✦ Email: zyramaison.official@gmail.com
✦ Phone: +916238406910
✦ GSTIN: 32BOQPN7757EIZJ
✦ Address: 2nd Floor, Suit No 785, Door No. 4/461, Old No. 6/858-M, Valamkottil Towers, Judgemukku, Thrikkakara PO, Kakkanad, Ernakulam, Kerala, 682021